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Moonlit Mental Health Privacy Policy

 

Effective Date: 7/1/2026

Moonlit Mental Health, LLC ("Moonlit Mental Health," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.

 

Information We Collect:

Information You Provide Voluntarily

We may collect information you voluntarily submit through our website, including:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Insurance information

  • Information provided through contact forms

  • Information submitted when requesting appointments

 

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring website addresses

This information helps us improve website functionality and user experience.

 

How We Use Your Information

We may use information collected through our website to:

  • Respond to inquiries

  • Schedule appointments

  • Communicate regarding services

  • Verify insurance information

  • Improve our website and services

  • Maintain website security

  • Comply with legal and regulatory requirements

 

HIPAA and Protected Health Information

Moonlit Mental Health complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information submitted through our patient portal or electronic health record system may constitute Protected Health Information (PHI) and is governed by our Notice of Privacy Practices.

Information submitted through general website contact forms should not include sensitive medical information unless specifically requested.

 

Patient Portal

Patients may access secure services through our patient portal. Information submitted through the portal is encrypted and protected in accordance with applicable privacy and security standards.

Please note that regular email communications may not be secure. We encourage patients to use the patient portal whenever possible for clinical communications.

 

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Understand visitor behavior

  • Enhance user experience

  • Monitor website functionality

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

 

Information Sharing

We do not sell personal information.

We may share information with:

  • Authorized healthcare providers involved in your care

  • Insurance companies and payers

  • Business associates who provide services on our behalf

  • Legal or regulatory authorities when required by law

  • Third-party vendors necessary for website operation and practice management

Any third-party service providers receiving information are required to maintain appropriate confidentiality and security protections.

 

Third-Party Services

Our website may contain links to third-party websites or services. Moonlit Mental Health is not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

 

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

 

Children's Privacy

Our services may be provided to minors with appropriate parent or legal guardian involvement as required by law.

We do not knowingly collect information from children through our website without appropriate parental consent.

 

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including:

  • Access to your information

  • Correction of inaccurate information

  • Requesting restrictions on certain disclosures

  • Requesting copies of records as permitted by law

  • Filing privacy complaints

Requests regarding Protected Health Information should be directed to our Privacy Officer.

 

Communication Preferences

By providing your contact information, you consent to receive communications related to appointments, treatment, billing, and practice operations.

You may opt out of non-essential communications at any time. Certain healthcare-related communications may still be necessary for treatment and operations.

 

Changes to This Privacy Policy

Moonlit Mental Health reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this website with a revised effective date.

 

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Moonlit Mental Health, LLC
2249 W Washington St

Broken Arrow, OK, 74012

 

Phone: (918) 960-5335
Fax: (949) 988-2941

 

admin@moonlitmentalhealth.com

 

Privacy Officer: Jonathan Lurz

 

Emergency Notice

This website and any contact forms are not monitored continuously and should not be used for emergencies.

If you are experiencing a medical or mental health emergency, call 911, go to the nearest emergency room, or call/text 988 for immediate assistance.

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